At MAlshammry, we offer reliable shipping methods to ensure your food and beverage products are delivered to you promptly and securely. Please find below important details about our shipping and delivery services.
Shipping Methods: We utilize DHL Express as our primary shipping carrier to deliver your orders. DHL Express is known for its fast and efficient international shipping services.
Shipping Options: We offer DHL Express as the shipping option for all orders placed on our online store.
Shipping Destinations: We provide worldwide shipping, allowing customers from around the globe to enjoy our food and beverage products.
Shipping Rates: For orders totaling more than $100 USD, we offer free shipping. For orders below $100 USD, a flat shipping fee of $15 USD will apply.
Shipping Restrictions: Please note that we adhere to all relevant shipping regulations and restrictions imposed by international customs authorities. It is essential to familiarize yourself with your country’s specific import regulations regarding food and beverage products.
Delivery Timeframes: We understand the importance of receiving your order in a timely manner. Our estimated delivery timeframe is a maximum of 3 days worldwide. However, please keep in mind that external factors such as weather incidents, customs processes, or potential backlogs may occasionally cause slight delays.
Tracking and Notifications: To track your order, please visit our tracking page at Track Order You can enter your tracking number or ID, which you will receive via email or shipment tracking notification. Tracking events typically appear within 24-48 hours after receiving the tracking number. If you encounter any issues with tracking your package, please contact your shipper or our customer support.
Returns and Exchanges: We want you to be completely satisfied with your purchase. If for any reason you need to return or exchange a product, we offer a 14-day return and exchange policy. Please review our Returns and Exchanges policy on our dedicated page for more information.
Customer Support: Our dedicated customer support team is available to assist you with any inquiries or concerns. To get in touch with us, please visit our customer support page at [3]. We aim to provide prompt and helpful assistance to ensure a smooth shopping experience.
FAQs: If you have any questions regarding shipping, delivery, or other commonly asked queries, please refer to our Frequently Asked Questions (FAQs). It covers various topics and provides detailed answers to help address any concerns you may have.
We strive to provide exceptional service and ensure your order arrives safely and on time. If you have any additional questions or require further assistance, please don’t hesitate to reach out to our customer support team.
Thank you for choosing MAlshammry as your online store for food and beverages. We look forward to serving you!